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Aroma'z Home & Flooring Design
4.1
Based on 26 reviews
powered by Google
Deana B
Deana B
23:05 16 Sep 20
I’ve been trying to order a cabinet since last year. Supposedly only one person is in charge of ordering but we... can’t seem to get her to contact us back. Not sure if it’s because we just need one cabinet but I will need more cabinets for a laundry room in the future. Good experiences bring customers back. Maybe that’s a business mentality that’s been lost?read more
Megan Davala
Megan Davala
19:32 13 Aug 19
Great experience!!! I had originally went somewhere else, and was lied to and treated poorly. So we ended up trying... here. The customer service was amazing. The sales person helped me find exactly what I wanted and took the time needed to do so. Once we found the color he helped us to find a beautiful carpet in our price range. They showed up on time for the measure and we paid half the price then.they called us later that same day to say the carpet was ordered and to set up the install date. Again, they showed up on time for that, and we’re done the room in under an hour. Every person was extremely nice, and they did a wonderful job. It looks amazing! We couldn’t be any happier with the experience!read more
Shari Goldberg
Shari Goldberg
17:32 19 Jul 19
The customer service at Aroma’z is outstanding- consistent, personalized and flexible. My husband and I are beyond... happy with Aroma’z. The owner Manny and manager, Daniel gave us hours of undivided and expert attention. We originally went to Aroma’z to browse flooring... but it turned out to be an extraordinary experience. We purchased gorgeous vinyl flooring and carpet for our basement renovation. This store is a hidden gem!read more
Dd Night
Dd Night
20:55 29 May 19
What an amazing interior designer they have! Amber helped us pick exactly what we needed to make our home come... together. They will always be our go to!read more
Wayne Giovinazzo
Wayne Giovinazzo
16:21 27 Feb 17
Installed wrong carpet. Notice after they tore out our existing carpet that carpet delivered was wrong level, Cashmere... II instead of Cashmere III. Packaging and installer agreed. I refused install. Contacted store, since old was removed they suggested to install the incorrect carpet they would handle. I relented and allowed against better judgement but needed bedroom. Received call they were testing our sample with store sample. Questioned why this was an issue and realized they were going to take advantage. Remind you store sample is Cashmere II, which I insisted on keeping same store sample with one installed. Apples to Apples if I needed to have tested. They would contact me in week or two. 4 months later they said our claim was denied. We never filed a claim, yet their own report shows the carpets are the same. We agree they are Cashmere II. However we ordered Cashmere III. Nick Centofanti tries hard to backtrack but I remind him of above and his response is his installers are not qualified to determine what the label said nor their judgement. I have the samples its common sense. He now claims he tested with Cashmere III after he realized he was caught. Check the photo below their identical. This has been a shady experience that sadly has ruined a nice addition project.read more
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